FAQs

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FAQs
FAQs

Depending on which shelf and the food hunting instincts of your particular family members, the shelf life of one of our brownies is about 30 seconds 🙂

But seriously folks, our brownies are delivered to you in heat sealed packaging and labelled with a “Best Before” date of approximately 6 weeks from baking. Our brownies do not contain any added preservatives so they are best eat fresh upon opening. But if you can resist devouring them immediately, we recommend that you store in a sealed airtight container in a cool, dry place (and away from hungry family members if you wish to extend shelf life!).

Despatch time

Orders are despatched within 1-2 business days from time of order and are sent via Australia Post.

You will receive a confirmation email and tracking number so you can track your order from our door to yours.

Standard shipping service

If you’re in the Melbourne area, you may receive your order within 1-2 business days.

Delivery times across the rest of Australia can vary between 1-7 days in accordance with Australia Post’s timeframes. Please note that delivery times are always subject to Australia Post’s delivery speeds and standards, which can vary.

Express service

Need your order in a hurry?

We offer express shipping via Australia Post Express Post.

Next business day delivery covers the majority of Australian business addresses, private addresses and Post Office Boxes.

Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.

Please note that delivery times are always subject to Australia Post’s delivery speeds and standards, which can vary.

International Orders

For international orders, please email us at yummy@brazenbrownies.com.au and we can provide you with a personalised shipping quote.

*Please note we are not responsible for delays caused by Australia Post*

Local Pick Up

We also offer a local pick up option as an alternative to delivery. You are able to pick up your completed order from our shop at 141A Station St, Fairfield, Victoria.

Please ensure you include your correct contact information and delivery instructions at the checkout,  including your intended time of pick up, so that we can organise your order as soon as possible.

If you are unsure about how any of our shipping and delivery options work, please feel free to email us at yummy@brazenbrownies.com.au and we will get in touch with you as soon as possible.